Sites with 11 or more pages, 3 or more web applications, and are at greater risk of malfunctions or data loss.
Your site is securely hosted on cloud-based servers, and we handle any server-related issues that may cause problems with your site.
Database and Files are backed up daily and stored off-site for 30 days. A secondary backup system creates monthly backups which are stored for 90 days.
Daily and security scans notify us in the event of attacks from hackers, malware, or other threats.
If malware is detected, we will remove the culprit, clean up your site and restore it to a healthy state.
We periodically remove spam comments, post revisions, and other data that tends to accumulate in the database and slow down your website.
Performance and security updates to the WordPress core, theme, and plugins are processed as recommended by their developers.
License Renewal Fees
Theme & standard plugin licenses are renewed when necessary. We cover renewal fees on a select list of themes and plugins, but extra charges may apply to certain web applications. (Ask your account account manager)
We are notified if your site becomes inaccessible for a prolonged period due to server issues. This allows us to act promptly to resolve the issues and minimize downtime.
Repairs & Recovery
You will not incur unexpected expenses due to repairs or malfunctions, troubleshooting malfunctions, resolving software conflicts, or recovery from malware attacks. If anything goes wrong, we fix it or restore your site from backup at no additional charge. (Not included owner has full admin access to the backend.).
A CDN (Content Delivery Network), is a collection of servers all over the world that hold a copy of your site’s files. When someone visits your website, the your content is delivered from the server that’s closest to them, which means your site loads even faster. More about on CDN technology.
Provides extra security for sensitive data, enhances consumer trust, and contributes to better search engine rankings.
Basic Content Updates
Basic updates to content, like replacing text or images.
(Does not include adding new pages, page re-designs, or adding new functionality)
Content Publishing (2/mo)
Posting up to 2 blog articles, ecommerce products, events, or other content for web applications. 3 or more published items will be charged a per-item fee which will vary depending on the type of content. (Ask your representative for more details.)
Real-time image optimization reduces the size of image files without reducing the image quality, which improves page load speeds and user-experience of visitors on your website.
Technical support for eCommerce systems, membership systems, job boards, learning management systems, and other web applications.
Content Management Support – If you choose to manage your own content, we’re here to answer questions and assist if you run into problems.
Providing insights on the maintenance tasks performed, security status, uptime, backups, and other information about the performance of your site.
Google analytics reports keeps you informed of website traffic, user demographics, and other key metrics.
Status report on your search engine positioning, keyword rankings, competitor rankings, and timeline of ranking positions.